[BCAB] problems getting a .PDF to read in the latest adobe

John Burling j.burling at btconnect.com
Tue Apr 19 21:49:43 BST 2011

Alexander, you could try reverting to Adobe Reader 9, as I believe JAWS 12
doesn't officially support Adobe Reader X yet. Having said that, I think
some people are using version X successfully, so this may not help.

My only other suggestion is that you download and try pdf2txt, from
http://empowermentzone.com/pdf2txt.htm if you haven't already. It has 2
different conversion options, and I've often found that one or other of
these works better than Adobe Reader with JAWS, though admittedly it's a
case of suck it and see for each new document. 

Kind regards.


-----Original Message-----
From: bcab-bounces at lists.bcab.org.uk [mailto:bcab-bounces at lists.bcab.org.uk]
On Behalf Of Alexander Shannon
Sent: 19 April 2011 21:02
To: 'BCAB Discussion List'
Subject: [BCAB] problems getting a .PDF to read in the latest adobe

Hi all,

I don't know if the following problem is related to the version of adobe
reader I'm using or the document I'm trying to read.

Today when I opened Adobe I was prompted to upgrade to something called
Adobe X, which I think may be adobe 10.

The reason I opened Adobe is that I've recently become a member of a website
called benefitsandwork.co.uk, and I was trying to read a .pdf document from
that site giving advice on how to fill in the claim form for ESA.

I would say I'd send the .pdf off list to those who are able to advise me
what my problem is, but I don't think I can send it to anyone who isn't a
member of the site due to copywrite , but if any list members are also
members of that site and have access to Jaws 12 on a machine running windows
XP, and have some time to take a look at the accessibility of two of the
guides produced for ESA claimants.  These are:

Understanding_ESA_Newtest, and Physical_WCA_Mar_11 and see if you can get
the documents to read correctly, I would appreciate it.

Alexander Shannon

To find out more about BCAB and the benefits that membership can bring,
please visit our website:

To manage your subscription to the BCAB mailing list, please visit our

To discuss matters relating to the mailing list, please email
moderator at bcab.org.uk.

More information about the Bcab mailing list