[BCAB] Tvonics - two very important issues

chris hallsworth christopherh40 at gmail.com
Mon Jun 18 13:08:53 BST 2012


Not complaining but you would think like the Goodmans the Tvonics' 
speech would be integrated into the firmware.

On 18/06/2012 12:03, Martin wrote:
> Like Paul said formatting a machine should really be a last resort.  yes
> losing the speech is obvious.
>
> We never format our PCs because we no we will lose our speech and
> require sighted help.
> So what's the difference.  We're complaining about nothing.
>
> I've got the DTR-Z 500 HD version.  Came with no speech.  Took me and a
> sighted mate less than five minutes to install it.
>
> Fantastic product.
>
> Cheers
> Martin
>
> ----- Original Message ----- From: "Andrew Hodgson"
> <andrew at hodgsonfamily.org>
> To: "BCAB Discussion List" <bcab at lists.bcab.org.uk>
> Sent: Sunday, June 17, 2012 3:16 PM
> Subject: Re: [BCAB] Tvonics - two very important issues
>
>
>> Hi,
>>
>> I take it you need sighted assistance for this?  It would be good if
>> for example if the speech files were missing (if the user formats
>> their drive or they got it from an online store etc without speech),
>> there could be a shortcut way of getting the speech installed, by
>> powering on the unit with a USB key installed whilst pressing a button
>> etc.  It probably isn't a big thing in the great scheme of things, but
>> could help people who find themselves in this situation.
>>
>> Andrew.
>>
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of
>> Porter, Paul
>> Sent: 17 June 2012 15:01
>> To: BCAB Discussion List
>> Subject: Re: [BCAB] Tvonics - two very important issues
>>
>> Chris
>>
>> We have identified this issue and are working with Tvonics. We have
>> asked that they include a warning when formatting the box that speech
>> will be lost and will need to be installed.
>>
>> I don't think Tvonics envisage users formatting their drives. Perhaps
>> only as a last resort if there are hard drive problems. Most users
>> would delete programs as they watch them.
>>
>> You can download the speech files from Tvonics onto a memory stick.
>> When you turn on speech from the menu you will be told the speech
>> files can't be found. You can then install from the memory stick.
>>
>> Please keep your feedback coming as it helps to improve the product.
>>
>> Paul Porter
>> Sales and Support Officer, Technology
>>
>>
>> -----Original Message-----
>> From: "Bcab" <bcab-bounces at lists.bcab.org.uk> on behalf of "chris
>> hallsworth" <christopherh40 at gmail.com>
>> Sent: Saturday, June 16, 2012 10:50 AM
>> To: "BCAB Discussion List" <bcab at lists.bcab.org.uk>
>> Subject: [BCAB] Tvonics - two very important issues
>>
>> Good morning all.
>> I wish to raise two very important issues that Rnib and or Tvonics
>> should take into consideration.
>> 1. The text to speech is actually installed on the hard disk, and
>> *not* the firmware, as you would naturally think. So if you experience
>> hard disk problems, and you do not have the appropriate files, you are
>> screwed basically.
>> 2. In the manual, there is no mention of how to mark programs for
>> deletion in the library, as well as deleting the marked programs.
>> However it is doable:
>> a. Press library.
>> b. Press skip forward.
>> c. Press blue to mark all programs on that page.
>> d. Press red and follow the prompts.
>> Of course, I am not here to detract you from getting the Tvonics. It's
>> a lovely box and I cannot fault it one bit. But the current situation
>> I am in now, i.e., no speech after a disk format, gave me the
>> motivation to write to this list and advise you all.
>>
>> I am going to contact Rnib Monday to raise the above issues personally.
>> Alternatively if anyone from Rnib who is on this list would like to
>> contact me off list, please feel free to do so. Thank you very much.
>> Have a good day, and happy viewing!
>>
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