[BCAB] Tvonics - two very important issues

chris hallsworth christopherh40 at gmail.com
Mon Jun 18 16:47:41 BST 2012


Great not because Mr Price would like one but he can't order until the 
end of the month for financial reasons.

On 18/06/2012 14:33, Sandra Heaton wrote:
> Hi Chris and everyone,
>
> I have just heard on another list that Tvonics has gone in to
> administration for those who would like one of these recorders should
> get one straight away as the stock is going down very quickly.  They
> went in to administration on June 12th.
>
> Just thought that you might like to know.  I think it is such a shame.
>
>
> Sandra
> Braille Greeting Cards
> www.braille-greetings-cards.co.uk
>
> ----- Original Message ----- From: "chris hallsworth"
> <christopherh40 at gmail.com>
> To: "BCAB Discussion List" <bcab at lists.bcab.org.uk>
> Sent: Monday, June 18, 2012 1:08 PM
> Subject: Re: [BCAB] Tvonics - two very important issues
>
>
>> Not complaining but you would think like the Goodmans the Tvonics'
>> speech would be integrated into the firmware.
>>
>> On 18/06/2012 12:03, Martin wrote:
>>> Like Paul said formatting a machine should really be a last resort.  yes
>>> losing the speech is obvious.
>>>
>>> We never format our PCs because we no we will lose our speech and
>>> require sighted help.
>>> So what's the difference.  We're complaining about nothing.
>>>
>>> I've got the DTR-Z 500 HD version.  Came with no speech.  Took me and a
>>> sighted mate less than five minutes to install it.
>>>
>>> Fantastic product.
>>>
>>> Cheers
>>> Martin
>>>
>>> ----- Original Message ----- From: "Andrew Hodgson"
>>> <andrew at hodgsonfamily.org>
>>> To: "BCAB Discussion List" <bcab at lists.bcab.org.uk>
>>> Sent: Sunday, June 17, 2012 3:16 PM
>>> Subject: Re: [BCAB] Tvonics - two very important issues
>>>
>>>
>>>> Hi,
>>>>
>>>> I take it you need sighted assistance for this?  It would be good if
>>>> for example if the speech files were missing (if the user formats
>>>> their drive or they got it from an online store etc without speech),
>>>> there could be a shortcut way of getting the speech installed, by
>>>> powering on the unit with a USB key installed whilst pressing a button
>>>> etc.  It probably isn't a big thing in the great scheme of things, but
>>>> could help people who find themselves in this situation.
>>>>
>>>> Andrew.
>>>>
>>>> -----Original Message-----
>>>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of
>>>> Porter, Paul
>>>> Sent: 17 June 2012 15:01
>>>> To: BCAB Discussion List
>>>> Subject: Re: [BCAB] Tvonics - two very important issues
>>>>
>>>> Chris
>>>>
>>>> We have identified this issue and are working with Tvonics. We have
>>>> asked that they include a warning when formatting the box that speech
>>>> will be lost and will need to be installed.
>>>>
>>>> I don't think Tvonics envisage users formatting their drives. Perhaps
>>>> only as a last resort if there are hard drive problems. Most users
>>>> would delete programs as they watch them.
>>>>
>>>> You can download the speech files from Tvonics onto a memory stick.
>>>> When you turn on speech from the menu you will be told the speech
>>>> files can't be found. You can then install from the memory stick.
>>>>
>>>> Please keep your feedback coming as it helps to improve the product.
>>>>
>>>> Paul Porter
>>>> Sales and Support Officer, Technology
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: "Bcab" <bcab-bounces at lists.bcab.org.uk> on behalf of "chris
>>>> hallsworth" <christopherh40 at gmail.com>
>>>> Sent: Saturday, June 16, 2012 10:50 AM
>>>> To: "BCAB Discussion List" <bcab at lists.bcab.org.uk>
>>>> Subject: [BCAB] Tvonics - two very important issues
>>>>
>>>> Good morning all.
>>>> I wish to raise two very important issues that Rnib and or Tvonics
>>>> should take into consideration.
>>>> 1. The text to speech is actually installed on the hard disk, and
>>>> *not* the firmware, as you would naturally think. So if you experience
>>>> hard disk problems, and you do not have the appropriate files, you are
>>>> screwed basically.
>>>> 2. In the manual, there is no mention of how to mark programs for
>>>> deletion in the library, as well as deleting the marked programs.
>>>> However it is doable:
>>>> a. Press library.
>>>> b. Press skip forward.
>>>> c. Press blue to mark all programs on that page.
>>>> d. Press red and follow the prompts.
>>>> Of course, I am not here to detract you from getting the Tvonics. It's
>>>> a lovely box and I cannot fault it one bit. But the current situation
>>>> I am in now, i.e., no speech after a disk format, gave me the
>>>> motivation to write to this list and advise you all.
>>>>
>>>> I am going to contact Rnib Monday to raise the above issues personally.
>>>> Alternatively if anyone from Rnib who is on this list would like to
>>>> contact me off list, please feel free to do so. Thank you very much.
>>>> Have a good day, and happy viewing!
>>>>
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>>>
>>
>>
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>> To find out more about BCAB and the benefits that membership can
>> bring, please visit our website:
>> http://www.bcab.org.uk/
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>





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