[BCAB] Windows Explorer Stalling and Crashing

Colin Phelan Colin_Phelan at pmlgroup.com
Fri Jun 29 14:39:52 BST 2012

Hi All,

Techi question i am afraid.

My networked laptop is stalling and crashing windows explorer when I am
trying to navigate around files.

It is appearing to try and open word which is saying has failed even if
I am not opening a document.

I have been offered to run widnows diagnostics as laptop has noticed
lots of crashes of word 

It only happens when in Windows Explorer otherwise word is fine.

I think is accurate to say word is crashing in background and Explorer
freezing when navigating explorer.

Should I run diagnostics, whatever that is or any ideas why?

Running Win 7 and office 2007 







Colin Phelan
Associate Director
PML (Programme Management Limited)

Tel +44 (0)207 256 2216
Fax +44 (0) 207 374 2509
Mob +44 (0) 7775 804861
E Mail colin_phelan at pmlgroup.com <mailto:colin_phelan at pmlgroup.com> 


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