[BCAB] Audible and the new Victor Stream
jaws at hartgen.org
Fri Feb 1 18:51:04 GMT 2013
Thank you very much for this.
I did write to Audible in the US but will forward my letter to the UK office
I have produced a podcast giving an overview of the new Stream, and
Humanware did confirm in that technically they are ready to go if Audible
Regards and thanks again.
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Léonie
Sent: 01 February 2013 18:38
To: BCAB Discussion List
Subject: [BCAB] Audible and the new Victor Stream
Thought people on list may be interested in this...
There has been some speculation as to whether the new Victor Reader Stream
will support Audible book formats. In the last couple of days Humanware
representatives in the UK and US have confirmed that Audible is refusing
permission for its file formats to be supported on the new Stream, and that
it is likely to do the same for future versions of competitor devices.
Audible appears not to have informed its customer services teams however.
When I tweeted @AudibleUK I was told that the new Stream would support
Audible with a softpack upgrade, and when I spoke to their customer services
team I was told that no upgrade would be required and that the new Stream
would support Audible files as standard.
I believe this to be a dreadful decision by Audible and/or its parent
company Amazon. Humanware says it will continue trying to persuade Audible
to change its mind, and if you agree that Audible support for new and future
book players for blind people is important, you should let Audible know how
You can call the UK branch on 0800 496 2455, email them on
customercare at audible.co.uk, or tweet @AudibleUK (@Audible_com is the US
branch if its helpful to know).
Thanks for listening.
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