[BCAB] YOUR HELP PLEASE

Léonie Watson tink at tink.co.uk
Sat Feb 16 20:31:10 GMT 2013


I suspect there is no case to be made against Squeezer. If Squeezer is
required by your PDA in order for you to access most websites, I think you
should talk to the PDA manufacturer about providing Squeezer as a standard
application. They could afterall take out an enterprise license presumably.

Léonie.


-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of stephen
thacker
Sent: 16 February 2013 20:04
To: bcab at lists.bcab.org.uk
Subject: Re: [BCAB] YOUR HELP PLEASE

Hi folks, I use devices specialised for deafblind people to use email and
the internet and various websites such as booking railway tickets and
looking at my bank account won't omen without a free utility called skweezer
which asks like a search engine but seems to take out all the grapbics on
the website you search for. Until recently it was free to use but now it
isn't free but they will onky accept paid accounts from corporate compmies
such as ISP's (see message below), unfortunately most ISP's won't fund the
service and this is discriminatory. What do you think?

Cheers, Steve

Sent foom my Braillenote Apex

 ---- Original Message ------
From: Skweezer Support <support at skweezer.com
Subject: Re: YOUR HELP PLEASE
Date sent: Sat, 16 Feb 2013 10:01:37 -0800

Steve,

We've been getting a lot of e-mail from visually impaired users, so we've
written this message to answer the questions that are being frequently
asked.

WHY WE DISCONTINUED THE FREE SERVICE:
We had to discontinue offering free access to Skweezer because it became too
expensive for us to host the service. That is the only reason we pulled the
plug after ten years of offering free access to Skweezer--we simply couldn't
afford it any longer.

SKWEEZER ACCOUNTS FOR INDIVIDUALS:
We do not offer individual Skweezer accounts due to the cost of maintaining
thousands of separate user accounts, which requires additional customer
service, coding, and account management personnel.
For the service to pay for itself, we would have to charge you an
unreasonable amount of money to use Skweezer. We do, however, offer Skweezer
as an enterprise-level service to internet service providers and wireless
carriers. We work with these companies because they bring in a large number
of users that can be managed through a single point of contact. This is the
only way that we've found to make Skweezer support itself financially.

IF YOU WOULD LIKE TO CONTINUE USING SKWEEZER:
Please get in touch with the folks at your internet service provider or the
maker of any accessibility software you're using and tell them to contact us
about starting a Skweezer Enterprise account.

All of us over here at Skweezer are sorry that we can't continue providing
you service as we have done over the past decade. 
Hopefully
we can find someone to partner with and go back to providing you with
service.

Best regards,
Skweezer Support
support at skweezer.com

On Feb 15, 2013, at 6:05 PM, stephen thacker wrote:

Hello, I am deafblind and a wheelchair user and my specially adapted PDA
which costs £4395.00 to purchase needs skweezer in order for me to read
using braille large pages such as my bank account, book tickets and view
railway live timetables and fill in online forms which sighted and
non-disabled take for granted. My ISP isn't prepared to pay to use Sweezer
but I would be prepared to pay a nominal fee but please bear in mind, my
physical disabilities and the fact that I have a life-threatening set of
rare disorders and thus live on what The Government gives me.

I look forward to hearing from you in due course, Steve




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