[BCAB] Sky broadband advice

Lewis Crack lewiscrack at googlemail.com
Wed Feb 27 17:33:37 GMT 2013


Hi.

No worries Chris. Leaving the router on won't kill a lot of
electricity, as it doesn't use an awful lot of power I don't think,
especially modern day routers, plus they don't get ridiculously hot
like some computers used to, in fact, they only get a little warm.
Cheers.
Lewis.

On 27/02/2013, Chris H <christopherh40 at gmail.com> wrote:
> Thanks so happy this is not just a Sky issue but an issue with routers
> in general this is reassuring I will just leave my router on 24 7 chat
> soon Chris.
>
>
> Christopher Hallsworth
>
> On 27/02/2013 17:19, Lewis Crack wrote:
>> Hi Chris.
>>
>> I use VirginMedia, and never turn my router off. However, I have had a
>> couple of issues like these, and do the same thing as you're doing. If
>> it starts to happen to often, I would contact Sky to see if they can
>> give you any extra help on this.
>> I have a feeling it's to do with the router reloading the settings or
>> the way it initialises the connection. When it crashes, devices are
>> unable to connect to it. I don't fully understand why it happens, but
>> my reckoning is that there is a weakness in the signal which causes
>> connection problems, hence why the reboot often works as it sends a
>> bit whack down the line, boosting the signal.
>> Hope this helps.
>> Cheers.
>> Lewis.
>>
>> On 27/02/2013, Chris H <christopherh40 at gmail.com> wrote:
>>> Ok but how was it resolved please? Thanks!
>>>
>>>
>>> Christopher Hallsworth
>>>
>>> On 24/02/2013 17:36, S.Manning wrote:
>>>> Weve had a similar problem but only in the past few days.
>>>>
>>>> Stuart.
>>>>
>>>> On 24/02/2013 17:15, Chris H wrote:
>>>>> Good evening all.
>>>>> I am with Sky for my broadband and line rental.
>>>>> I am looking for general advice on intermittent crashes when my router
>>>>> connects via wifi.
>>>>> What happens is all the lights are showing normal, for example green
>>>>> for
>>>>> the internet, however my iPhone 4 refuses to connect. The same is true
>>>>> for my Windows 8 64 bit laptop. Member and friend Hannah Day can
>>>>> duplicate this on her iPhone 3Gs. If we try to select the network by
>>>>> going to settings, wifi, it says unable to join the network, with a
>>>>> dismiss button. I tried forgetting the network and re-joining it only
>>>>> to
>>>>> fail again. The laptop shows not connected and that connections are
>>>>> available. We did not attempt to connect manually for we would run
>>>>> into
>>>>> the same failure.
>>>>> The resolution was to shut the laptop down, switch off the router at
>>>>> the
>>>>> wall, leave for about 5 minutes, then switch it back on before
>>>>> switching
>>>>> the laptop back on. All is well after that.
>>>>> Like I say this is an intermittent problem.
>>>>> If I was to leave the router on 24 7, there are absolutely no
>>>>> problems.
>>>>> But understandably I do not want to do this for both health and safety
>>>>> as well as economic reasons.
>>>>> If it happens again, should I contact Sky for further investigation?
>>>>> Any responses would be greatly appreciated.
>>>>> Chris H.
>>>>
>>>
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>
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-- 
Lewis Adam Crack




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