[BCAB] Sky broadband advice

Graham Page gpage at useit.plus.com
Wed Feb 27 18:05:58 GMT 2013


My understanding is that routers are generally designed to be left on all
the time.  It's worth turning them off when you go away for a few days but
even that  is not necessary.

Regards

Graham

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of M Lakhani
Sent: 27 February 2013 17:38
To: BCAB Discussion List
Subject: Re: [BCAB] Sky broadband advice

There's a similar issue with virgin too ! The problem is due to bottleneck
issues on Cisco routers used by these firms & irregular packet transmission
isn't something we can stop from happening . Always contact your provider if
the problem persists. HTH

Sent from my iPhone

On 27 Feb 2013, at 17:03, Chris H <christopherh40 at gmail.com> wrote:

> Ok but how was it resolved please? Thanks!
> 
> 
> Christopher Hallsworth
> 
> On 24/02/2013 17:36, S.Manning wrote:
>> Weve had a similar problem but only in the past few days.
>> 
>> Stuart.
>> 
>> On 24/02/2013 17:15, Chris H wrote:
>>> Good evening all.
>>> I am with Sky for my broadband and line rental.
>>> I am looking for general advice on intermittent crashes when my router
>>> connects via wifi.
>>> What happens is all the lights are showing normal, for example green for
>>> the internet, however my iPhone 4 refuses to connect. The same is true
>>> for my Windows 8 64 bit laptop. Member and friend Hannah Day can
>>> duplicate this on her iPhone 3Gs. If we try to select the network by
>>> going to settings, wifi, it says unable to join the network, with a
>>> dismiss button. I tried forgetting the network and re-joining it only to
>>> fail again. The laptop shows not connected and that connections are
>>> available. We did not attempt to connect manually for we would run into
>>> the same failure.
>>> The resolution was to shut the laptop down, switch off the router at the
>>> wall, leave for about 5 minutes, then switch it back on before switching
>>> the laptop back on. All is well after that.
>>> Like I say this is an intermittent problem.
>>> If I was to leave the router on 24 7, there are absolutely no problems.
>>> But understandably I do not want to do this for both health and safety
>>> as well as economic reasons.
>>> If it happens again, should I contact Sky for further investigation?
>>> Any responses would be greatly appreciated.
>>> Chris H.
> 
> -- 
> To find out more about BCAB and the benefits that membership can bring,
please visit our website:
> http://www.bcab.org.uk/
> 
> To manage your subscription to the BCAB mailing list, please visit our
website:
> http://www.bcab.org.uk/bcab-discussion-list/
> 
> To discuss matters relating to the mailing list, please email
moderator at bcab.org.uk.

-- 
To find out more about BCAB and the benefits that membership can bring,
please visit our website:
http://www.bcab.org.uk/

To manage your subscription to the BCAB mailing list, please visit our
website:
http://www.bcab.org.uk/bcab-discussion-list/

To discuss matters relating to the mailing list, please email
moderator at bcab.org.uk.





More information about the Bcab mailing list