[BCAB] Can anybody with a screenreader import music on Amazon Cloud Player?

Agent Orange agentorange at talktalk.net
Fri Mar 22 13:40:29 GMT 2013


A friend using Win XP and JAWS was also unable to download music to her hard
drive using this new Amazon system due to inaccessibility.

Phil
 

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Sunil Peck
Sent: 22 March 2013 10:12
To: BCAB Discussion List
Subject: Re: [BCAB] Can anybody with a screenreader import music on Amazon
Cloud Player?

I was also unable to download an album I bought to my hard drive using a Mac
and Voiceover. Eventually I asked my brother to do it. He said that there
was either a button or a box to tick to make it work, I can't remember
which, but Voiceover wasn't seeing it whatever it was.

Sunil



Sunil Peck
Journalist and Web Content Producer
020 7619 7325
sunil.peck at disabilitynow.org.uk<mailto:sunil.peck at disabilitynow.org.uk>

On 22 Mar 2013, at 10:02, David Griffith wrote:

Dear list

I spent about an hour on the phone yesterday with Amazon trying to resolve
the problem of inability to import music into the Amazon Cloud Player.

The engineer now has a suspicion that  the Amazon Cloud player Music
Importer cannot be used with any screen reader. He is beginning to  conclude
this as this problem is also occurring on the Mac with voiceover. I have
encountered the same problem on 3 machines.

Is there anybody on this list who has successfully imported Music into the
Amazon Cloud Player using a screen reader? If so, which one?

To reprise the symptoms of this problem observed here,   when using Jaws,
NVDA or Voiceover when you attempt to click the  import music button you are
prompted to update your flash installation. However re-installing flash does
not resolve the problem and simply results in a further invitation to update
your flash installation. I have come up against this problem on Windows 7,
Windows XP and Mac oS.


David Griffith


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