[BCAB] AUDIBLE BOOKS (THIS MESSAGE MAY CONTAIN TECHNICAL TERMSTHATMAY CAUSE OFFENCE)

Iain Lackie ilackie at perth44.freeserve.co.uk
Mon May 6 22:12:13 BST 2013


I think there is a lot of heat being generated here with a distinct lack of 
light. The Audible site is not inaccessible.

Iain

-----Original Message----- 
From: Colin Phelan
Sent: Monday, May 06, 2013 9:11 PM
To: BCAB Discussion List
Subject: Re: [BCAB] AUDIBLE BOOKS (THIS MESSAGE MAY CONTAIN TECHNICAL 
TERMSTHATMAY CAUSE OFFENCE)

Unbelievable that audible who would have more VI or blind customers than
just about any other business do not see the value in creating an
accessible web site.
I find that quite incredible and have not looked at it yet but may
cancel my subscription again!!


-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Steven
Bingham
Sent: 03 May 2013 22:39
To: 'BCAB Discussion List'
Subject: [BCAB] AUDIBLE BOOKS (THIS MESSAGE MAY CONTAIN TECHNICAL TERMS
THATMAY CAUSE OFFENCE)

Hello



Audible have been buggering about with their site and have effectively
made it very unfriendly to screen reader users.



The problems start with the Library and Shop Audible links near the top
of the home (and every other page).



These two links, when hovered over with a mouse, display menus. Using
JAWS and possibly NVDA, these menu do not appear. The Library menu is
not too important as the options on it appear as normal links on the
library page which you get to through the link in the ordinary way. The
menu on the Shop Audible link is much more important as it contains a
number of links jto book categories and so on that do not appear to be
accessible in any other way.



Other links like the My Account link do not appear to be accessible. At
least using JAWS14 and IE10 I cannot find them.



Also the Help and advice facilities do not appear to be readable by
JAWS.
Follow the link Something Looks Different and you can read a brief
introduction but the meat of the page is not read. Even switching to
JAWS cursor mode does not make it readable.



I have written to Audible pointing out these difficulties but as yet
have not received an email response. I know that some others have also
contacted Audible but as far as I know the best response so far is "We
are looking at the problems." This is particularly worrying as they have
obviously considered screen reader users - the links I mentioned above
have an attached legend saying "Press pass through key and space bar to
activate."
But they have not made sure that it works. If it works with any screen
reader I would be interested to know.



Most of the rest of the site appears to be as it always has been - that
is just about accessible but needs patients. Although a quick look at my
library suggests that the new ratings system might be very painful
indeed to ignore.



I would be interested in others' comments on the new Audible site.



Steve

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