[BCAB] AUDIBLE BOOKS (THIS MESSAGE MAY CONTAIN TECHNICAL TERMSTHAT MAY CAUSE OFFENCE)

Iain lackie ilackie at perth44.freeserve.co.uk
Tue May 14 17:10:36 BST 2013


Much that is said not to be accessible is said to be so because people have not invested time in exploring screenreader capabilities. Perhaps the Audible case is really one where developers know screenreader capabilities better than the users.
Iain
-----Original Message-----
From: Terry clasper
Sent:  14/05/2013, 4:27  pm
To: BCAB Discussion List
Subject: Re: [BCAB] AUDIBLE BOOKS (THIS MESSAGE MAY CONTAIN TECHNICAL TERMSTHAT MAY CAUSE OFFENCE)


Totally agree Steve.

On 14 May 2013, at 16:22, "Steve Nutt" <steve at comproom.co.uk> wrote:

> Hi,
> 
> I disagree.  A bypass key is just another tool in your screen reader, and
> you really should invest time to get the best out of it.  After all a screen
> reader is a lot of money, and if you can't use a web site just because of
> the lack of your screen reader knowledge, because you don't know about
> something in your screen reader, then you are not getting quite as much
> return on your investment.  That's why we have all these screen reader
> tools, including bypass.
> 
> Just my opinion.
> 
> All the best
> 
> Steve
> 
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> 
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Catherine
> Turner
> Sent: 04 May 2013 10:12
> To: BCAB Discussion List
> Subject: Re: [BCAB] AUDIBLE BOOKS (THIS MESSAGE MAY CONTAIN TECHNICAL TERMS
> THAT MAY CAUSE OFFENCE)
> 
> Hello Steven,
> 
> I just had a quick look, I'm using Voiceover.  I was able to press the
> bypass key and access those links for different genres.  I couldn't
> find any links anywhere to do with my account.  I went to a link
> called help but didn't really look around it much.
> 
> Later today I'll try it with NVDA as well.  YOu were interested n how
> other screen readers coped so am letting you know about Voiceover, but
> anyway I sort of think in principle it's a bit much to expect people
> to press a bypass key so that they can access links on a webpage.  I'm
> sure others may disagree with me on that but I feel pressing bypass
> keys is something many users aren't aware of and the website should
> not only be accessible but usable, and expecting people to bypass keys
> through is a bit on the poor usability side in my view.  ALso of corse
> it's not really accessible in the real world if it can't be managed
> somehow with the latest version of JAWS,  I realise different screen
> readers have pros and cons but in reality we can't be swapping our
> screen readers every five minutes to keep up with new website designs.
> 
> Anyhow I'd like to help and write to audible about this, and I think
> the best way of doing so is to have a scenario of stuff I can't do
> because of the changes.  GIven that I personally can access the genre
> links I'll investigate in more in depth later today and see if I can
> do other stuff to do with my account.   hope others will try it out
> too.
> 
> Catherine
> 
> On 5/3/13, Steven Bingham <steven.bingham1 at ntlworld.com> wrote:
>> Hello
>> 
>> 
>> 
>> Audible have been buggering about with their site and have effectively
> made
>> it very unfriendly to screen reader users.
>> 
>> 
>> 
>> The problems start with the Library and Shop Audible links near the top of
>> the home (and every other page).
>> 
>> 
>> 
>> These two links, when hovered over with a mouse, display menus. Using JAWS
>> and possibly NVDA, these menu do not appear. The Library menu is not too
>> important as the options on it appear as normal links on the library page
>> which you get to through the link in the ordinary way. The menu on the
> Shop
>> Audible link is much more important as it contains a number of links jto
>> book categories and so on that do not appear to be accessible in any other
>> way.
>> 
>> 
>> 
>> Other links like the My Account link do not appear to be accessible. At
>> least using JAWS14 and IE10 I cannot find them.
>> 
>> 
>> 
>> Also the Help and advice facilities do not appear to be readable by JAWS.
>> Follow the link Something Looks Different and you can read a brief
>> introduction but the meat of the page is not read. Even switching to JAWS
>> cursor mode does not make it readable.
>> 
>> 
>> 
>> I have written to Audible pointing out these difficulties but as yet have
>> not received an email response. I know that some others have also
> contacted
>> Audible but as far as I know the best response so far is "We are looking
> at
>> the problems." This is particularly worrying as they have obviously
>> considered screen reader users - the links I mentioned above have an
>> attached legend saying "Press pass through key and space bar to activate."
>> But they have not made sure that it works. If it works with any screen
>> reader I would be interested to know.
>> 
>> 
>> 
>> Most of the rest of the site appears to be as it always has been - that is
>> just about accessible but needs patients. Although a quick look at my
>> library suggests that the new ratings system might be very painful indeed
>> to
>> ignore.
>> 
>> 
>> 
>> I would be interested in others' comments on the new Audible site.
>> 
>> 
>> 
>> Steve
>> 
>> --
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> 
> 
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