[BCAB] Adobe acrobat crashing
rawoolgrove at gmail.com
Fri May 17 01:07:21 BST 2013
I have been working on a new module in my studies and Adobe seems to have hit a problem.
Win XP Pro 32 bit, Jaws 13 Pro, Eset Security Suite, Adobe Acrobat XI
Up until this afternoon I have been able to read the pdfs with not so much trouble. When I went to open another the computer began to hang. I waited several minutes and still nothing doing. I exitted using Alt+F4 and then Jaws came back to life with the Error reporting bit. I clicked the link to find how to avoid the problem. I was informed that a newer version of AA was available and clicked the link to download it. Upon doing so the installation went ahead and I was told that the software is already present. No finish button or anything similar. After rebooting and trying again still the same trouble. I have tried several pdfs and still no joy. I tried opening just Adobe and no joy there either. When trying on my other PC with the same set up I did not have the problems. So I am running a virus scan, have cleaned up the start up in msconfig and am awaiting results.
Any suggestions as to how to remove the blockage?
I am thinking to remove AA and reinstall again after a reboot but wondered if there was another, less drastic way around the issue as I cannot recall all of the delicate settings for AA.
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