[BCAB] Talking newspapers changes

Neela neela4 at btinternet.com
Wed Apr 2 16:14:14 BST 2014


Ditto
----- Original Message ----- 
From: <Clive.Lever at kent.gov.uk>
To: <bcab at lists.bcab.org.uk>
Sent: Wednesday, April 02, 2014 4:12 PM
Subject: Re: [BCAB] Talking newspapers changes


> Hello Tom,
>
> I hate to say this, but looking through all the top quotes on your email, 
> I could read everything but your own comments, which is five minutes of my 
> life I'll never see again.
>
>
> I wasn't clear as to whether the RNIB were saying that was the end of the 
> email service, or that it could not be offered from day one. In other 
> words, are we right to mourn the passing of the email service, or to 
> expect it to return shortly?
>
> Best,
> Clive
>
>
> Clive Lever
> Diversity and Equality Officer
> Kent County Council
>
> Office: 01622 221163
> Email: clive.lever at kent.gov.uk
>
>
> Kent County Council
> Room G37
> Sessions House
> Maidstone, Kent.
> ME14 1XQ
>
>
>
>
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Tom Reid
> Sent: 02 April 2014 16:02
> To: BCAB Discussion List
> Subject: Re: [BCAB] Talking news papers changes
>
> On 02/04/2014, Derek Hornby <derek.hornby_uk at btopenworld.com> wrote:
>> The system  was tested by 30  volunteers  so RNIB says.
>> Is there anyone on list  that did the testing.
>> Derek
>>
>>
>>
>>
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Tom
>> Reid
>> Sent: Wednesday, April 02, 2014 3:44 PM
>> To: BCAB Discussion List
>> Subject: Re: [BCAB] Talking news papers changes
>>
>> On 02/04/2014, Derek Hornby <derek.hornby_uk at btopenworld.com> wrote:
>>> Well  I have just  been told how to  login to the site.
>>> The link  was ok,  but when I did the password  noting happened.
>>>
>>>
>>> So from  a service that worked well,  I am left with no papers By
>>> email.
>>>
>>> -----Original Message-----
>>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Iain
>> Lackie
>>> Sent: Wednesday, April 02, 2014 1:49 PM
>>> To: BCAB Discussion List
>>> Subject: Re: [BCAB] Talking news papers changes
>>>
>>> I have just discovered that on the shop part of the website I have
>>> had to create a new account.
>>>
>>> Iain
>>>
>>> -----Original Message-----
>>> From: Tiddy Ogg
>>> Sent: Wednesday, April 02, 2014 1:40 PM
>>> To: BCAB Discussion List
>>> Subject: Re: [BCAB] Talking news papers changes
>>>
>>> Well, they should certainly have made the change clearer to those
>>> getting papers by e-mail.
>>> It's the usual corporate spiel about improving the service by
>>> stopping at least a part of it.
>>> I went to the web site and it asked me to log on, but without user
>>> name or password that was impossible.
>>> I guessed at my user name, and hoped they would offer a password
>>> reminder option, but they didn't.
>>>
>>>
>>>
>>> On 02/04/2014 11:54, Ian Macrae wrote:
>>>> What's more they appear to have done so without telling or
>>>> consulting anyone.
>>>>
>>>>
>>>> Ian Macrae
>>>> Editor
>>>> Disability Now
>>>> www.disabilitynow.org.uk<http://www.disabilitynow.org.uk/>
>>>> follow us @disabilitynow<https://twitter.com/DisabilityNow> -
>>>> Facebook<https://www.facebook.com/pages/Disability-Now/4482585518826
>>>> 88>
>>>> and sign up to our eNewsletter
>>>> here<http://www.disabilitynow.org.uk/newsletter-subscription>
>>>> Disability Now, 6-10 Market Road, London, N7 9PW
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On 2 Apr 2014, at 11:50, Derek Hornby wrote:
>>>>
>>>> It seems they have now  ended the email  service.
>>>> I feel   that many  customers find the email service
>>>> Quicker,  and maybe easier to use.
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of
>>>> Tiddy Ogg
>>>> Sent: Wednesday, April 02, 2014 11:37 AM
>>>> To: BCAB Discussion List
>>>> Subject: Re: [BCAB] Talking news papers changes
>>>>
>>>> Thanks Derek - wondered why I didn't get my papers today.
>>>>
>>>>
>>>>
>>>> On 02/04/2014 11:31, Derek Hornby wrote:
>>>> First posted  on access-uk
>>>> Thought  some on this list will  find this of interest.
>>>> -----------------------------------------
>>>>
>>>> Yesterday's launch of the new way to access electronic newspapers
>>>> and magazines from RNIB is just the first step on a journey to
>>>> increase the access for people to a range of reading material in the 
>>>> future.
>>>>
>>>> The service from NTNM has become unsustainable due to its reliance
>>>> on software packages that are no longer supportable. We needed to
>>>> create a new way of offering newspapers and magazines which will be
>>>> both sustainable and can be built on and adapted in the future.
>>>>
>>>> Due to the size of this undertaking, and the time constraints we
>>>> have had to work in, we could not offer everything we, or our
>>>> customers, might have liked to have had available on day one. One of
>>>> these options was receiving content directly via email. Even though
>>>> this offering was not available, we felt that customers would still
>>>> be able to find titles through the website and by doing so, may come
>>>> across other titles that they may not have previously been aware of.
>>>> The future offering will be shaped by the feedback we receive and we
>>>> would encourage you to send all feedback to
>>>> rnibsolutions at rnib.org.uk<mailto:rnibsolutions at rnib.org.uk> - this
>>>> is the
>>>>
>>>> only guarantee that your feedback
>>>> will be received.
>>>>
>>>> For anyone experiencing any technical difficulties accessing the new
>>>> website, please contact our Technology Information Service by
>>>> calling
>>>> +44(0)20 7391 2037 or emailing
>>>> +ict at rnib.org.uk<mailto:ict at rnib.org.uk>
>>>>
>>>> In addition, Nature and New Scientist are still available. Any
>>>> editions produced after 1 April will be available via the new website.
>>>> If you are looking for issues dated prior to 1 April, they can be
>>>> obtained through the NTNM website, as described in the communication
>>>> issued to all subscribers.
>>>>
>>>> As with any change, we recognise that it may take a little time to
>>>> get used to things, and we will endeavour to support you as much as
>>>> possible through this transition to a new way of accessing your
>>>> newspapers and magazines.
>>>>
>>>> Regards
>>>> Clive Gardiner
>>>>
>>>>
>>>>
>>>>
>>>> --
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>>>
>>>
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>> Agree Derek. Tried logging in and all I got was a header saying
>> titles, but, clicking and banging as I might, nothing. The old saying
>> if it's not broken, don't fix it comes to mind. tom
>>
>> --
>> To find out more about BCAB and the benefits that membership can
>> bring, please visit our website:
>> http://www.bcab.org.uk/
>>
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>> website:
>> http://www.bcab.org.uk/bcab-discussion-list/
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>> moderator at bcab.org.uk.
>>
>>
>> --
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>> bring, please visit our website:
>> http://www.bcab.org.uk/
>>
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>> website:
>> http://www.bcab.org.uk/bcab-discussion-list/
>>
>> To discuss matters relating to the mailing list, please email
>> moderator at bcab.org.uk.
>>
> Hi Derek, asked the same yesterday. Presumably, the folks had to agree to 
> non-disclosure, but, the system has obviously not been thoroughly tested. 
> As a tnauk user I was told there would be no more e-mail papers and that 
> speakOn would not work. Well!
>
> --
> To find out more about BCAB and the benefits that membership can bring, 
> please visit our website:
> http://www.bcab.org.uk/
>
> To manage your subscription to the BCAB mailing list, please visit our 
> website:
> http://www.bcab.org.uk/bcab-discussion-list/
>
> To discuss matters relating to the mailing list, please email 
> moderator at bcab.org.uk.
>
> -- 
> To find out more about BCAB and the benefits that membership can bring, 
> please visit our website:
> http://www.bcab.org.uk/
>
> To manage your subscription to the BCAB mailing list, please visit our 
> website:
> http://www.bcab.org.uk/bcab-discussion-list/
>
> To discuss matters relating to the mailing list, please email 
> moderator at bcab.org.uk. 





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