[BCAB] Problem with updated Tesco site

Derek Hornby derek.hornby_uk at btopenworld.com
Fri May 23 19:50:39 BST 2014


Wendy
I can book  a slot ok but if a slot is unavailable
It  looks like this:

Saturday 24th MayFullUnavailable 

No space  between the word "May"  and "full"
And no space between" "full"  and   "Unavailable" 

Derek  

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Wendy Sharpe
Sent: Friday, May 23, 2014 6:52 PM
To: 'BCAB Discussion List'
Subject: Re: [BCAB] Problem with updated Tesco site

Yusuf

They certainly have changed things quite a lot.  Using NVDA I could book a
delivery slot, but what I had to do was just go to the day I wanted and then
use alt control down arrow 7 times to get to the slot.  I could then read
the slot and check its radio button.

I also found that the delivery details and shopping basket are right at the
bottom of the page.  Another thing they have missed out on is the headings
for the different departments when you are in favourites.  I used to jump
down with heading 2 to get to the sections I wanted, then using heading 3
for the individual items.  Now if I use heading 2 I get to product
pagination, then that again, and then footer navigation which is above the
shopping basket details.

I do wish they would leave well alone.  I did wonder whether it was because
today I updated NVDA, but apparently not.

Wendy 

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Yusuf
Sent: 23 May 2014 18:23
To: bcab at lists.bcab.org.uk
Subject: [BCAB] Problem with updated Tesco site

Hi, Apologies if you see this twice. Has anyone attempted to book a delivery
slot on Tesco within the last day or 2? I did my usual shop on Wednesday
night and found that when I came to book the delivery slot, Window Eyes did
not identify the radio buttons for the hour slots as it has previously done.
I simply got a silence. I was using IE, whatever the latest is. A friend
also tried using both Jaws and Voice Over and had the same problem. A
sighted person selected the time slot I wanted and I completed the checkout
process. I then rang Tesco to complain. If anyone else experiences the same
problem please ring them. I got a information email yesterday saying that
Tesco have updated their site to supposedly make it better to use, well in
my case they've made it impossible to check out.
Yusuf

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