[BCAB] appointment booking was Notetaker Opinions
John.Paton at rnib.org.uk
Fri Aug 5 15:54:35 BST 2016
I'd like to forward your email to our campaigns team as we're looking into similar issues relating to the Accessible Information Standard from NHS England. Are you happy for me to do that?
If anyone has had similar experiences then do please let our campaigns team know over at campaigns at rnib.org.uk We will be talking to the NHS as part of the Need it to Read it campaign (http://tinyurl.com/RNIB-NITRI) so it's a good time to raise these issues too.
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of john gallagher
Sent: 04 August 2016 13:07
To: bcab at lists.bcab.org.uk
Subject: Re: [BCAB] appointment booking was Notetaker Opinions
hi list and joe
maybe this is not for the list so will make this the last post on it.
i rang back to confirm what was told to me with regards to a doctor appointment and actually if you book via phone there's a twelve day wait. the system has all changed for bookings. i did try online but you have to fill in a form and then go down to the surgery with some kind of proof that you are you.
so, last one on this one on hear but, i think the world is going crazy.
the man who's just moved in next door because he's three young kids and cannot speak english can go to the doctor this morning.
i think it's best to leave this topic now on hear.
cheers. otherwise i will say the wrong thing.
----- Original Message -----
From: Joe Paton <joe at vi-ability.demon.co.uk>
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Date: Thursday, 4 August 2016 12.20 pm
Subject: [BCAB] appointment booking was Notetaker Opinions
> Hi John,
> in your original post you wrote:
> > today i had to book an appointment to see a doctor. over the phone its not
> > possible you have to do it online.
> Is this true? It is not possible to make a doctors' appointment at your surgery over the phone?
> This is not a step forward at all.
> The questions arising from the position that you can only make an apointment
> over the phone underlined, bold, and in itilics raises more fondmental questions. Probably not for this list, but good heavens! think about that
> situation, two questions to start, how many practice patients are excluded, how
> much does it cost to become included? Then if you are blind, what is the extra
> cost to you to be able to make an apointment to see your doctor.
> I do hope you are wrong john.
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