[BCAB] FW: Intel Update failing to install

David Reynolds david at dkreynolds.plus.com
Mon Aug 8 21:00:43 BST 2016


Jim,

Don't bother to uninstall Silverlight. It won't bother you, so just leave it
there,

Best,

David.

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Jim Williams
Sent: Monday, August 08, 2016 7:19 PM
To: john_farley at btinternet.com; BCAB Discussion List
Subject: Re: [BCAB] FW: Intel Update failing to install

Hi John,

So if I install Silverlite and install the Intel update, then uninstall
Silverlite would I be back at square one?  And how easy is it to unstall
Silverlite, I have a vague recollection of folks having problems with
removing it cleanly in the past.

Jim Williams----- Original Message -----
From: "John Farley" <john_farley at btinternet.com>
To: "BCAB" <bcab at lists.bcab.org.uk>
Sent: Monday, August 08, 2016 12:49 PM
Subject: [BCAB] FW: Intel Update failing to install


>I do not know at this time if it is the same issue but I had a similar 
>issue
> on Windows 7 some time ago.
>
> In my case I googled for the exact error that was displayed and the 
> purpose
> of the software to find it was for Silverlight.
> I had deleted Silverlight because I did not use it.
>
> Once I reinstalled Silverlight the issue was resolved.
>
>
>
> Regards, John
>
> Tel: +44 (0) 1442 259243
> Mob: +44 (0) 7815 056076
>
>
>
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf of David
> Reynolds
> Sent: Sunday, August 07, 2016 7:51 PM
> To: 'BCAB Discussion List'
> Subject: Re: [BCAB] Intel Update failing to install
>
> Hmm, very odd. I'll try to dig a little deeper,
>
> Best,
>
> David.
>
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Clive
> Stevenson
> Sent: Sunday, August 07, 2016 11:41 AM
> To: BCAB Discussion List
> Subject: Re: [BCAB] Intel Update failing to install
>
> Hi again, David,
>
> Tried your suggestion but no luck as the response was to the effect that I
> have already got the most up-to-date drivers loaded on this machine; very
> strange!
>
> Cheers,
>
> Clive.S
>
> On 06/08/2016 21:37, David Reynolds wrote:
>> Clive,
>>
>> I think ignoring the update isn't really an answer, but is probably
>> the one given by most so-called help desks.
>> Something is clearly wrong. Have you tried:
>> Going into device manager, and updating the driver manually for your
>> intel graphics?
>>
>> David.
>>
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Clive
>> Stevenson
>> Sent: Friday, August 05, 2016 10:00 PM
>> To: BCAB Discussion List
>> Subject: Re: [BCAB] Intel Update failing to install
>>
>> Hi David,
>>
>> Jim might not be the only one having problems with an'important'
>> update from INTEL.  I have been trying to instal one for about 36
>> hours now, but have so far failed miserably.
>>
>> I've tried every trick I can think of, including your idea about
>> disabling any running anti-virus/firewall software, but nothing has
>> altered the pattern of events in the slightest.
>>
>> The pattern goes that the installation runs for about 20-30 seconds
>> after I've hit enter on the 'install' button, and then a 'retry'
>> button appears, together with an error message and a code I've never
>> seen before.  This is
>> 80070103 and despite a search using Google I can find no information
>> about it!
>>
>> Cheers,
>>
>> Clive.S
>>
>> On 05/08/2016 17:06, David Reynolds wrote:
>>> Jim,
>>> You could try to disable your antivirus software whilst installing
>>> this file. Some of them can be a bit touchy about system updates.
>>> There's a small chance it might cure the problem.
>>> I looked up your error code from the last email, but found nothing
>> helpful.
>>> If you get any more information about this error, please get back,
>>>
>>> David.
>>>
>>> -----Original Message-----
>>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Jim
>>> Williams
>>> Sent: Friday, August 05, 2016 1:56 PM
>>> To: BCAB Discussion List
>>> Cc: access-uk at freelists.org
>>> Subject: [BCAB] Intel Update failing to install
>>>
>>> Hi Lists,
>>>
>>> Apologies for cross posting but I had no response to an earlier message.
>>>
>>> I've had several automatic downloads from Microsoft in the past
>>> fortnight but one file has failed to install on every occasion.  Its
>>> title
>> is:
>>>
>>> Intel Corparation (R) HD Graphics (Important)
>>>
>>> If I go onto the System Tray and press Enter on Intel Registered
>>> Smart Technology I get no indication there is a problem so if this
>>> dowload is important how do I get round this issue please.
>>>
>>> Jim Williams
>>> --
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>>
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>
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