[BCAB] first inaccessible chip/pin machines now out there.

Andrew Hodgson andrew at hodgsonfamily.org
Fri Aug 12 17:10:40 BST 2016


Hi,

Bear in mind that businesses have to pay a percentage and a transaction fee for each payment made, so doing several payments of £30 for example will cost them more money.

I wouldn't be happy.
Andrew.

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Edward Green
Sent: 12 August 2016 17:05
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] first inaccessible chip/pin machines now out there.

Hi Steve,

I suspect it will depend on the store or type of store assuming bank systems are that sophisticated.  There are some stores where I wrack up several low value transactions on the same day, namely hostelries.

Cheers,

Ed
> On 12 Aug 2016, at 08:59, Steve Nutt <steve at comproom.co.uk> wrote:
> 
> Hi Ed,
> 
> I would suspect splitting the transaction would flag up the bank's 
> fraud system, as it would constitute several transactions from the same store.
> 
> All the best
> 
> Steve
> 
> -----Original Message-----
> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Edward 
> Green
> Sent: 11 August 2016 18:06
> To: BCAB Discussion List <bcab at lists.bcab.org.uk>
> Subject: Re: [BCAB] first inaccessible chip/pin machines now out there.
> 
> Hi Richard/all,
> 
> My interim solution would be to get the retailer to split the 
> transaction into sub-£30 payments so that I can pay with contactless.  
> Clearly this is going to work better in a restaurant-type setting 
> where transactions aren't too high than it is in PC World, when I 
> suspect your card issuer may detect something funny going on.
> 
> The advantage of this idea is that it will really inconvenience the 
> retailer, which I suspect would yield action more quickly and 
> effectively than trading standards.
> 
> Cheers,
> 
> Ed
>> On 11 Aug 2016, at 16:30, Richard Godfrey-McKay
> <lists.godfrey-mckay at virginmedia.com> wrote:
>> 
>> Paul, I agree.  
>> 
>> I think it's important to ascertain exactly what the inaccessibility 
>> issue is.
>> 
>> The arrival of contactless cards and payment devices means that it's 
>> possible to authorise a payment of under £30 by holding a contactless 
>> card over the screen of some payment devices.
>> 
>> I don't find that these machines are any more inaccessible than those 
>> which they replaced, to the extent that they don't speak, so you take 
>> on trust that you're authorising the amount which the vendor has 
>> entered on the device.
>> 
>> It would be interesting to hear from Terry or others exactly what the 
>> problem is with the new devices.
>> 
>> If there is an accessibility problem which precludes or restricts our 
>> access to use payment card machines, then it seems to me that this is 
>> an equalities issue which should be pretty easy to sort out.
>> 
>> Richard
>> Richard Godfrey-McKay
>> Telephone: 01738-445 880
>> Mobile: 07791 452 593
>> 
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Paul 
>> leake
>> Sent: 11 August 2016 12:29
>> To: BCAB Discussion List
>> Subject: Re: [BCAB] first inaccessible chip/pin machines now out there.
>> 
>> Richard,
>> 
>> Doesn't this need to be dealt with at a national level by RNIB and 
>> their legal team? I think it's that important!
>> 
>> Kind regards,
>> 
>> Paul
>> paul.leake at ntlworld.com
>> 
>> Twitter: @paulleake1
>> 
>> 
>> ----- Original Message -----
>> From: "Richard Godfrey-McKay" 
>> <lists.godfrey-mckay at virginmedia.com
>> To: "'BCAB Discussion List'" <bcab at lists.bcab.org.uk Date sent: Thu,
>> 11 Aug
>> 2016 12:06:32 +0100
>> Subject: Re: [BCAB] first inaccessible chip/pin machines now out there.
>> 
>> Terry, if you don't take active steps to deal with this kind of 
>> discrimination, then the problem will probably grow.  I know it's 
>> probably easy for a retired lawyer to take that stance, but I wonder 
>> what Trading Standards would have to say about it?
>> 
>> Richard
>> Richard Godfrey-McKay
>> Telephone: 01738-445 880
>> Mobile: 07791 452 593
>> 
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Terry 
>> Robinson
>> Sent: 11 August 2016 11:15
>> To: BCAB Discussion List
>> Subject: Re: [BCAB] first inaccessible chip/pin machines now out there.
>> 
>> Hi all,
>> 
>> Our local hardware shop acquired one of these some time ago.  I told 
>> them I could no longer do business with them and now look for 
>> whatever I want on CPC and Amazon.
>> 
>> They did say they'd sort it out, but I remain to be convinced.
>> 
>> Cheers,
>> 
>> Terry
>> 
>> -----Original Message-----
>> From: Phil Smalley
>> Sent: Thursday, August 11, 2016 10:54 AM
>> To: 'goshawk on horseback' ; 'BCAB Discussion List'
>> Subject: Re: [BCAB] first inaccessible chip/pin machines now out there.
>> 
>> Hi,
>> 
>> Yes, I too came across one of these devices during a flight in 
>> October
> 2015.
>> 
>> Extremely annoying.
>> 
>> Best wishes
>>   Phil
>> 
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of 
>> goshawk on horseback
>> Sent: 11 August 2016 10:29
>> To: access-uk at freelists.org; BCAB Discussion List; 
>> nfbuk at yahoogroups.com; vi-genaccess at yahoogroups.com
>> Subject: [BCAB] first inaccessible chip/pin machines now out there.
>> 
>> hello all,
>> well, last night when I was out, came across an inaccessible chip & 
>> pin machine, really not good news!
>> it was a touch screen version, had no buttons, and no speech, so 
>> completely unusable for a blind person.
>> as someone who virtually all of the time relies on being able to pay 
>> by card whilst out places, I really hope these are not going to start 
>> being the norm.
>> 
>> Simon
>> 
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