[BCAB] FW: Intel Update failing to install

Mobeen Iqbal mobeeniqbal at gmail.com
Fri Aug 19 12:08:43 BST 2016


Hi Jim.

To hide the update, right click it and click on hide and that should do 
the trick and force it not to appear. If you need a hand remotely, give 
me a ring it may be quicker.

cheers,

Mo.

On 19/08/2016 12:04, Jim Williams wrote:
> John and David,
>
> Apologies for not replying sooner, I had problems with my computer so 
> I had to wait for my son to have time to look at things.
>
> He installed Silverlight and then ran Windows Updates but the Intel 
> update failed to install.  The same error message came up and he 
> checked it out and it said something on the lines of:
>
> "Could not install Intel update because your computer already has the 
> latest update or it is of a higher spec than the one you are trying to 
> install"
>
> According to my son it is not a straightforward task to simply delete 
> the Intel update from the updaes list.  So now it looks as ifthis 
> Intel update is going to continue to appear on my list of available 
> updates.
>
> I do have an Intel Smart Technology icon on my system tray but when I 
> press Enter on it nothing happens and I can't read anything with 
> either the JAWS or PC cursors.
>
> Any thoughts?
>
> Jim
> ----- Original Message ----- From: "John Farley" 
> <john_farley at btinternet.com>
> To: "BCAB" <bcab at lists.bcab.org.uk>
> Sent: Monday, August 08, 2016 12:49 PM
> Subject: [BCAB] FW: Intel Update failing to install
>
>
>> I do not know at this time if it is the same issue but I had a 
>> similar issue
>> on Windows 7 some time ago.
>>
>> In my case I googled for the exact error that was displayed and the 
>> purpose
>> of the software to find it was for Silverlight.
>> I had deleted Silverlight because I did not use it.
>>
>> Once I reinstalled Silverlight the issue was resolved.
>>
>>
>>
>> Regards, John
>>
>> Tel: +44 (0) 1442 259243
>> Mob: +44 (0) 7815 056076
>>
>>
>>
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf of David
>> Reynolds
>> Sent: Sunday, August 07, 2016 7:51 PM
>> To: 'BCAB Discussion List'
>> Subject: Re: [BCAB] Intel Update failing to install
>>
>> Hmm, very odd. I'll try to dig a little deeper,
>>
>> Best,
>>
>> David.
>>
>> -----Original Message-----
>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Clive
>> Stevenson
>> Sent: Sunday, August 07, 2016 11:41 AM
>> To: BCAB Discussion List
>> Subject: Re: [BCAB] Intel Update failing to install
>>
>> Hi again, David,
>>
>> Tried your suggestion but no luck as the response was to the effect 
>> that I
>> have already got the most up-to-date drivers loaded on this machine; 
>> very
>> strange!
>>
>> Cheers,
>>
>> Clive.S
>>
>> On 06/08/2016 21:37, David Reynolds wrote:
>>> Clive,
>>>
>>> I think ignoring the update isn't really an answer, but is probably
>>> the one given by most so-called help desks.
>>> Something is clearly wrong. Have you tried:
>>> Going into device manager, and updating the driver manually for your
>>> intel graphics?
>>>
>>> David.
>>>
>>> -----Original Message-----
>>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Clive
>>> Stevenson
>>> Sent: Friday, August 05, 2016 10:00 PM
>>> To: BCAB Discussion List
>>> Subject: Re: [BCAB] Intel Update failing to install
>>>
>>> Hi David,
>>>
>>> Jim might not be the only one having problems with an'important'
>>> update from INTEL.  I have been trying to instal one for about 36
>>> hours now, but have so far failed miserably.
>>>
>>> I've tried every trick I can think of, including your idea about
>>> disabling any running anti-virus/firewall software, but nothing has
>>> altered the pattern of events in the slightest.
>>>
>>> The pattern goes that the installation runs for about 20-30 seconds
>>> after I've hit enter on the 'install' button, and then a 'retry'
>>> button appears, together with an error message and a code I've never
>>> seen before.  This is
>>> 80070103 and despite a search using Google I can find no information
>>> about it!
>>>
>>> Cheers,
>>>
>>> Clive.S
>>>
>>> On 05/08/2016 17:06, David Reynolds wrote:
>>>> Jim,
>>>> You could try to disable your antivirus software whilst installing
>>>> this file. Some of them can be a bit touchy about system updates.
>>>> There's a small chance it might cure the problem.
>>>> I looked up your error code from the last email, but found nothing
>>> helpful.
>>>> If you get any more information about this error, please get back,
>>>>
>>>> David.
>>>>
>>>> -----Original Message-----
>>>> From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Jim
>>>> Williams
>>>> Sent: Friday, August 05, 2016 1:56 PM
>>>> To: BCAB Discussion List
>>>> Cc: access-uk at freelists.org
>>>> Subject: [BCAB] Intel Update failing to install
>>>>
>>>> Hi Lists,
>>>>
>>>> Apologies for cross posting but I had no response to an earlier 
>>>> message.
>>>>
>>>> I've had several automatic downloads from Microsoft in the past
>>>> fortnight but one file has failed to install on every occasion.  Its
>>>> title
>>> is:
>>>>
>>>> Intel Corparation (R) HD Graphics (Important)
>>>>
>>>> If I go onto the System Tray and press Enter on Intel Registered
>>>> Smart Technology I get no indication there is a problem so if this
>>>> dowload is important how do I get round this issue please.
>>>>
>>>> Jim Williams
>>>> -- 
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>>>
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>
>





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