[BCAB] Problem with the K-NFB Reader app

Steve Nutt steve at comproom.co.uk
Wed Aug 31 17:23:03 BST 2016


Hi Jackie,

Just to be sure, have him go to Settings and About Phone and tell us the
Android version.

All the best

Steve

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Jackie Brown
Sent: 22 August 2016 19:24
To: bcab at lists.bcab.org.uk
Subject: Re: [BCAB] Problem with the K-NFB Reader app

Hi Clive

Like you, I doubt the OS is Nougat either, it has literally only been
released today.

I have advised him to uninstall and put it back in again.  If that doesn't
work, then I'll come back to the list.

Kind regards,

Jackie Brown



Kind regards,

Jackie Brown 

----- Original Message -----
From: Clive Stevenson  <clijen at gmail.com>
To: BCAB Discussion List  <bcab at lists.bcab.org.uk>
Date: Monday, 22 August 2016 19.04
Subject: Re: [BCAB] Problem with the K-NFB Reader app

>
>
> Hi Jackie,
> 
> Does seem a bit strange as the only problem I currently am aware of, 
> in regards to KNFB Reader, is that it will not work on any device that 
> is running the 'N preview' version of the Android OS.  This is a known 
> issue  and everyone is awaiting a fix for this be hopefully by the 
> time that the full version of 'Nougat' arrives!
> 
> I am unclear as to what OS the S7 has but did not think that it would 
> be shipped with 'Nougat' as the final release version is not yet
available?
>   Steve will know much more on this matter so hopefully he will put me 
> straight if my understanding is awry!
> 
> Cheers,
> 
> Clive$So
> 
> On 22/08/2016 18.27, Jackie Brown wrote:
> > Hi Mo
> >
> > Exactly my advice, but thanks for concurring.
> >
> > Kind Regards,
> >
> > Jackie Brown
> > Emails: thebrownsplace at btinternet.com jackieannbrown62 at gmail.com 
> > jackie at thebrownsplace.info Check out my website: 
> > www.thebrownsplace.info Read my EyeWrite blog: 
> > www.thebrownsplace.info/?pageId=136
> > Follow me on Twitter: @thebrownsplace
> > Skype: thejackmate
> >
> >
> > -----Original Message-----
> > From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of 
> > Mobeen Iqbal
> > Sent: 22 August 2016 17.16
> > To: BCAB Discussion List <bcab at lists.bcab.org.uk>
> > Subject: Re: [BCAB] Problem with the K-NFB Reader app
> >
> > Hi jackie.
> > He will not have to pay for it again for definite. Ask him to 
> > uninstall it completely then reinstall it.
> >
> > Cheers,
> > Mo.
> >
> >
> > Jackie Brown <jackieannbrown62 at gmail.com> wrote:
> >
> 0was A gentleman has contacted me to say that he has just purchased a 
> Galaxy 0was S7, and now receives a message when he tries to open K-NFB 
> Reader.  He 0was is advised that "K-NFB Reader has stopped."  There is 
> a Report Problem 0was Button, and an OK Button.  He was using another 
> phone, but has recently 0was bought this S7, and says all other apps that
have gone over do work.
> 0was
> 0was Any suggestions I might pass on please?  I suggested he download 
> it 0was again from the Play Store, but he is frightened he would have 
> to pay 0was for it a second time.
> 0was
> 0was Kind Regards,
> 0was
> 0was Jackie Brown
> 0was Emails: thebrownsplace at btinternet.com 0was 
> jackieannbrown62 at gmail.com 0was jackie at thebrownsplace.info 0was Check 
> out my website: www.thebrownsplace.info Read my EyeWrite blog:
> 0was www.thebrownsplace.info/?pageId=136
> 0was Follow me on Twitter: @thebrownsplace 0was Skype: thejackmate 
> 0was 0was 0was 0was 0was -- 0was To find out more about BCAB and the 
> benefits that membership can bring, 0was please visit our website: 
> https://www.bcab.org.uk/ Manage your 0was subscription by logging in 
> with your BCAB account details at :
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