[BCAB] I've dealt with Sky

tom.reid21 tom.reid21 at virginmedia.com
Wed Jul 26 10:16:30 BST 2017


Yes, well done, up their jumpers, Tom

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Sandra Heaton
Sent: 25 July 2017 20:16
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] I've dealt with Sky



Good for you Kerry.

I don’t blame you one little bit.  Good luck with Virgin media.

Sandra.

> On 25 Jul 2017, at 15:21, Kerry Fielding <littlemisslovely1973 at me.com> wrote:
> 
> Hi folks.  Well, I've dealt with Sky.  I've cancelled my contract as they are not willing to offer any sort of good will compensation or reduction to my bill until they have fixed this service.  They just keep saying that they can't issue any sort of compensation until the issue is fixed and who knows when that will be.
> 
> 
> All they keep saying is that it's apple's fault and they are working on it.  I did manage to gain information that they plan to have a meeting on 27 July when this issue will be discussed. Frankly I'm sick fed up of them and their inaccessibility.  If, like someone else said, they built the accessibility into their box there would be no one else who could mess it up.
> 
> 
> Anyway, they aren't charging me early termination fees so I'm off to look at Virgin Media for my TV service.  From what I understand, it works pretty well.
> 
> 
> Cheers.
> 
> Kerry
> 
> 
> 
> 
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