[BCAB] a quick question for list members who have Internet accounts and routers

John Farley john_farley at btinternet.com
Sat Jul 29 14:44:42 BST 2017

Hello Alexander,

Bear in mind that you are not confined to using a BT Hub.

Like you I use BT internet and my service provider is BT.

I use a Draytek Vigor router as I find it a better and more accessible

I bought mine from broadband buyer, but there are plenty of other sources
for such a device.

Yes, it is more expensive than the BT Hub, but there are cheaper options
Use google to look for routers compatible with BT and it should show up many
of them.

Regards, John

Tel: +44 (0) 1442 259243
Mob: +44 (0) 7815 056076

-----Original Message-----
From: Bcab [mailto:bcab-bounces at lists.bcab.org.uk] On Behalf Of Alexander
Sent: Saturday, July 29, 2017 1:49 PM
To: 'BCAB Discussion List'
Subject: Re: [BCAB] a quick question for list members who have BTInternet
accounts and routers

Hi Terry,

Thank you for your reply.

I'm sorry to say I don't find much comfort  in your reply, as without
putting too fine a point on it, I don't always believe that those in call
centres in India fully understand  the complexities of visual impairment as
they apply to describing technology,  and then sometimes there's a barrier
of understanding, i.e. either the person in India can't understand my
accent, or I can't understand theirs.  So I'd feel better if I knew when
making the call that in percentage terms I had a higher chance of speaking
to someone in the UK.

Alexander Shannon 

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