[BCAB] Strange esys issue, can anyone help?

Steve Nutt steve at comproom.co.uk
Sat Mar 31 16:23:02 BST 2018


Hi Mo,

No way that I'm aware of, to erase the firmware.

I have just checked and you do have the latest firmware.

Might be worth reporting this as being a bug to them.

All the best

Steve



-----Original Message-----
From: Mobeen Iqbal <mobeeniqbal at gmail.com> 
Sent: 30 March 2018 12:12
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Strange esys issue, can anyone help?

Hi Steve.


It's 11/01/2018. That was the latest version I could find on their website.
Is there a later version? If that's the one I'm supposed to have, Is there
way of erasing all settings and forcing a full factory reset perhaps?


cheers,


Mo.



On 30/03/2018 10:01, Steve Nutt wrote:
> Hi Mo,
>
> Firmware 3.12?  What date is that firmware?
>
> Thanks.
>
> All the best
>
> Steve
>
> -----Original Message-----
> From: Mobeen Iqbal <mobeeniqbal at gmail.com>
> Sent: 29 March 2018 15:19
> To: BCAB Discussion List <bcab at lists.bcab.org.uk>
> Subject: [BCAB] Strange esys issue, can anyone help?
>
> Hello.
>
>
> I have an esys 40 braille display with the following issue. I am 
> trying to configure the display for braille input with NVDA. I am 
> running the latest firmware 3.12. When I go in to the tools menu and 
> in to parameters, there is a Hid keyboard option which at the moment 
> is set to yes. If I set the option to no, the braille display works 
> fine via USB for input. However, the hid setting is reset back to yes 
> when the braille display is turned off and back on again. The manual 
> does not contain any reference to the Hid setting. It is almost as if 
> the setting should not exist to begin with on my display and be set to 
> no by default. I have tried a hard reset, installing firmware based on 
> another language etc. The procedure I'm following for updating is copy 
> the firmware file to the SD card, unplug the USB cable, and go in to tools
and update.
>
> The display then prompts me to confirm which I do and it goes through 
> the update percentage process and restarts. When it begins the braille 
> power on test I power off then back on again but the problem persists.
> Does anyone have any ideas on how I can make the setting persist, or 
> how to perform a full factory reset? I have tried the recessed reset 
> switch to no avail. other settings such as language settings are 
> saving fine, just not that one!
>
>
> cheers,
>
>
> Mo.
>
>
>
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