[BCAB] uber, be warned

Steve Nutt steve at comproom.co.uk
Mon Apr 1 08:27:02 BST 2019


Hi,

Uber Assist always took longer when I first tried it.

All the best

Steve

-----Original Message-----
From: Ibrahim Gucukoglu <igucukoglu at hotmail.com> 
Sent: 31 March 2019 12:05
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] uber, be warned

Hi Steve.

Actually that isn't always the case *smile*, I've often used UberX drivers
with my assistance dog; it depends to a large extent on the willing of the
driver although most are aware of the penalties for, and uber's lack of
tolerance of disability discrimination.

All the best, Ibrahim.

-----Original Message-----
From: Steve Nutt <steve at comproom.co.uk>
Sent: 31 March 2019 11:57
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] uber, be warned

In my experience though, don't use Uber Assist.  They take longer, have
larger vehicles, and so on, and for a blind person, I don't think it's
necessary, unless you need to get a big guide dog in a larger space.

Just my view.

All the best

Steve

-----Original Message-----
From: Ibrahim Gucukoglu <igucukoglu at hotmail.com>
Sent: 31 March 2019 09:59
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] uber, be warned

Hi

I would contact customer services and explain your situation, they are
generally very forthcoming and helpful when it comes to genuine and honest
errors by customers. Are use it all the time, free feel free to email me
privately if you need some assistance.

> On 31 Mar 2019, at 09:02, tom reid <tomgoog7 at gmail.com> wrote:
> 
> Hi folks,
> 
> I tried to use uber to get home for the first time last night. I was 
> trying to put in my friend's address. I'm not sure what I pressed, 
> but, must have confirmed a booking. I didn't know the car was there 
> and it cost me a nice
> 20 quid for a cancellation. If anybody's more used to uber, can you 
> give us the steps. How accessible do folks think it is? Tom
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