[BCAB] Amazon and taking a screen shot?

Mike kazejaed at runbox.com
Sat Jun 1 20:01:18 BST 2019


Hello Henry


I had this probablem a couple of months ago and again this week.


Best wishes


Mike.

On 01/06/2019 19:32, henry at henryandangela.co.uk wrote:
>   
>
>   
>
> Good evening folks
>
> I am having a problem purchasing goods from Amazon.
>
> Using latest version of Jaws and Windows 10.
>
> After placing my goods in my cart, I log in and then presented with a screen
> asking to confirm delivery address and on the same screen a question about
> does this order have gift items or promotion codes etc, by default this is
> unchecked so I leave it alone.
>
> On the next screen at the top jaws reads out "select payment method"  but
> there are no links or buttons.  Further down the screen  I encounter an edit
> field asking me to enter a gift card or promotion code etc.  I ignore this
> and go to continue and end up back on this screen and I go around and
> around.
>
> I called Amazon and after about an hour, they decided they would like screen
> shots of these pages.
>
>    
>
> My questions are:
>
> Has other members experienced these difficulties checking out of Amazon? And
>
> How do I take screen shots of the web pages?
>
> Any advice will be greatly appreciated.
>
> Best wishes
>
> Henry
>
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>



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