[BCAB] Audio Description comes to ITV Hub on iOS

Jackie Brown jackieannbrown62 at gmail.com
Sun Jun 2 15:26:15 BST 2019


Hi Paul

Once you've signed up and in once, you should be good to go.

Kind regards,

Jackie Brown
Email: jackieannbrown62 at gmail.com

-----Original Message-----
From: Paul Roberts via Bcab <bcab at lists.bcab.org.uk> 
Sent: 02 June 2019 13:51
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Cc: Paul Roberts <anorack at ntlworld.com>
Subject: Re: [BCAB] Audio Description comes to ITV Hub on iOS

Hi Jackie,

I have one query and that is I use the ITV Hub but on contacting ITV, due to
the rigmorole of trying to sign in by selecting your date of birth, I got
the person on the pone at ITV to do it for me as it was a constant struggle
for me to do it.

So, despite my having been set up, do I have to go through this process
again merely to get AD, if so, then quite frankly, it's a bloody joke.

when the BBC added AD, you didn't have to go through such a rigmorole.

Hope you, or someone else can clarify the situation for those who have
previously signed up. If it's the case where I once again have to sign up,
let's hope the process is more straightforward than around two  years ago
when I first atemtped to do it.

Regards 

Paul. 

-----Original Message-----
From: Jackie Brown [mailto:jackieannbrown62 at gmail.com]
Sent: 02 June 2019 13:22
To: 'BCAB Discussion List'
Subject: Re: [BCAB] Audio Description comes to ITV Hub on iOS

Hi Judy

You need to sign in or create a free account first of all.  Once you've done
that, you find AD by going to Categories, and choosing Audio Described.
Then, once you find the programme you want, it should work.  When the sound
starts, you double-tap on the button to stop it and close the programme
where you are then returned to the list.

I hope that helps.

Kind regards,

Jackie Brown
Email: jackieannbrown62 at gmail.com

-----Original Message-----
From: Judy Pryor <judypryor8 at gmail.com>
Sent: 02 June 2019 11:42
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Audio Description comes to ITV Hub on iOS

Hi Jackie,

I downloaded the ITV app yesterday as you said it now had I.D.  I am feeling
very stupid, but I cannot get it to work.  I downloaded Heartbeat the only
way I could get out of it was to close the app.

I would be so grateful if you could give me an idiots guide on how to use
the app.

Warm regards

Judy

Sent from my iPhone

> On 31 May 2019, at 18:26, Jackie Brown <jackieannbrown62 at gmail.com> wrote:
> 
> In case some aren't aware of this, the very latest update to the ITV 
> Hub on iOS brings us Audio Description.  You need to find it under 
> Categories, but it definitely works which is great and long overdue!
> 
> Kind regards,
> 
> Jackie Brown
> Email: jackieannbrown62 at gmail.com
> 
> 
> 
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