[BCAB] Amazon and taking a screen shot?

Steve Nutt steve at comproom.co.uk
Mon Jun 3 08:32:51 BST 2019


Again, as per Guy's last message, ditch Internet Explorer, it really isn't
worth it nowadays.

All the best

Steve

-----Original Message-----
From: henry at henryandangela.co.uk <henry at henryandangela.co.uk> 
Sent: 02 June 2019 21:37
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Amazon and taking a screen shot?



Hi Steve
I've now managed to check out my order with Amazon by using Chrome instead
of Internet explorer.
Best wishes
Henry


-----Original Message-----
From: Steve Nutt <steve at comproom.co.uk>
Sent: 02 June 2019 18:49
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Amazon and taking a screen shot?

Hi Henry,

Payment methods are radio buttons.  To find them quickly with JAWS, press A.
A takes you to the next radio button, Shift A to the previous one.  Then
press space on the payment method you wwant.

All the best

Steve

-----Original Message-----
From: henry at henryandangela.co.uk <henry at henryandangela.co.uk>
Sent: 01 June 2019 19:32
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Subject: [BCAB] Amazon and taking a screen shot?

 

 

Good evening folks

I am having a problem purchasing goods from Amazon.  

Using latest version of Jaws and Windows 10.

After placing my goods in my cart, I log in and then presented with a screen
asking to confirm delivery address and on the same screen a question about
does this order have gift items or promotion codes etc, by default this is
unchecked so I leave it alone.

On the next screen at the top jaws reads out "select payment method"  but
there are no links or buttons.  Further down the screen  I encounter an edit
field asking me to enter a gift card or promotion code etc.  I ignore this
and go to continue and end up back on this screen and I go around and
around.

I called Amazon and after about an hour, they decided they would like screen
shots of these pages.

  

My questions are:

Has other members experienced these difficulties checking out of Amazon? And

How do I take screen shots of the web pages?

Any advice will be greatly appreciated.

Best wishes

Henry

 

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To find out more about BCAB and the benefits that membership can bring,
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To discuss matters relating to the mailing list, please email:
moderator at bcab.org.uk.





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