[BCAB] A Dropbox query

Jackie Brown jackieannbrown62 at gmail.com
Tue Jun 4 10:26:45 BST 2019


Thanks Andrew, all done! I couldn't find anything to let me cancel until
someone kindly provided a more direct route.  Dropbox just increased my
space to 2tb, and were hoping to charge me £95 next month.  But as I have
Office 365, it's time I moved to OneDrive for free!

Kind regards,

Jackie Brown
Email: jackieannbrown62 at gmail.com

-----Original Message-----
From: Andrew Hodgson <andrew at hodgson.io> 
Sent: 04 June 2019 10:20
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] A Dropbox query

Hi,

When you go to the website (I use Chrome) there is an account button which
opens up a menu.  If you go there there is a settings link at which point
you can choose the plan option and cancel from there.

Thanks.
Andrew.
________________________________________
From: Jackie Brown [jackieannbrown62 at gmail.com]
Sent: 04 June 2019 09:17
To: 'BCAB Discussion List'; access-uk at freelists.org
Subject: [BCAB] A Dropbox query

Apologies for cross-posting, but I'm having some difficulty in cancelling my
Dropbox account to put it down to the free option.  I cannot seem to find
anywhere in my Dropbox account, bill or plan tabs that will let me go back
to the free offering.  If I don't do this by 4th July, I will be billed
again for Dropbox+.

Any suggestions on how this is achieved please given there are no links,
buttons or anything else that I can find to let me do this?

Many thanks.


Kind regards,

Jackie Brown
Email: jackieannbrown62 at gmail.com



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