[BCAB] Trying to find contact info for Royal Mail to make a complaint

Agent Orange agentorange at talktalk.net
Tue Oct 1 14:45:17 BST 2019

If you received poor service in a Post Office Royal  Mail won't help you.  You need to complain to the Post Office.  They are separate organisations.


-----Original Message-----
From: Barry Toner [mailto:barry at tonermail.co.uk] 
Sent: 01 October 2019 14:22
To: bcab at lists.bcab.org.uk
Subject: [BCAB] Trying to find contact info for Royal Mail to make a complaint

Hi all,

I’m livid and need to make a complaint to RM because of desperate service I got today in a post office.
I’m pulling what’s left of my hair out trying to get info on how I can submit a complaint but this page is as far as I’ve got.
Can someone please have a look and see what I need to do?  I’ve expanded the complaints and claims tab but I just see a link under this for keep me posted the consumers right to choose…. I thought there would be a contact us form or something….

Please someone help?

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