[BCAB] Trying to find contact info for Royal Mail to make a complaint

Steve Nutt steve at comproom.co.uk
Tue Oct 1 15:21:24 BST 2019


Yep, what Barry probably wants is this one:-

https://www.postoffice.co.uk/contact-us-complaint

All the bst

Steve

-----Original Message-----
From: Agent Orange via Bcab <bcab at lists.bcab.org.uk> 
Sent: 01 October 2019 14:45
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Cc: Agent Orange <agentorange at talktalk.net>
Subject: Re: [BCAB] Trying to find contact info for Royal Mail to make a complaint


If you received poor service in a Post Office Royal  Mail won't help you.  You need to complain to the Post Office.  They are separate organisations.

Phil


-----Original Message-----
From: Barry Toner [mailto:barry at tonermail.co.uk]
Sent: 01 October 2019 14:22
To: bcab at lists.bcab.org.uk
Subject: [BCAB] Trying to find contact info for Royal Mail to make a complaint

Hi all,

I’m livid and need to make a complaint to RM because of desperate service I got today in a post office.
I’m pulling what’s left of my hair out trying to get info on how I can submit a complaint but this page is as far as I’ve got.
https://personal.help.royalmail.com/app/contact
Can someone please have a look and see what I need to do?  I’ve expanded the complaints and claims tab but I just see a link under this for keep me posted the consumers right to choose…. I thought there would be a contact us form or something….

Please someone help?

Thanks,
Barry.
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