[BCAB] Connecting Google to Sonos

Jackie Brown jackieannbrown62 at gmail.com
Thu Oct 3 10:22:02 BST 2019


Hi Steve

I haven't tried that but I certainly will.  I didn't know about it to be fair so thanks for the tip.

Kind regards,

Jackie Brown
Email: jackieannbrown62 at gmail.com

-----Original Message-----
From: Steve Nutt <steve at comproom.co.uk> 
Sent: 03 October 2019 09:56
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Connecting Google to Sonos

Hi Jackie,

Just out of interest, what happens if you use the VO bypass function?  So instead of pressing the button by double tapping, double tap and hold until you get a sound, then release and double tap again.  This tells VO to ignore the next tap, but don't focus on any other thing before you do your last double tap anywhere on the screen.

I don't know if it will work, but I have used it in iOS to get round this problem in other apps.

All the best

Steve

-----Original Message-----
From: Jackie Brown <jackieannbrown62 at gmail.com>
Sent: 03 October 2019 08:34
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Connecting Google to Sonos

Hi Adrian

Interestingly, I've had no issues with connecting Alexa, it was all very straightforward, it's just when I try to connect Google.  I am leaning towards the theory that it might be VoiceOver since you, John and myself have all experienced the same thing when it comes to Google.  I'll have to wait for someone with some sight to spend a little time with me going through the procedure, and watching what happens when I get to the log-in process.  Using a completely different app recently, my son clicked on a button that VoiceOver didn't speak at all, and if he hadn't done that, I would have been going round in circles.  It is possible therefore that this is a VO issue given all three of us have so far hit a brick wall.

I'll report back when I can grab a pair of eyes that work! (smile.)

Kind regards,

Jackie Brown
Email: jackieannbrown62 at gmail.com

-----Original Message-----
From: Adrian Picton via Bcab <bcab at lists.bcab.org.uk>
Sent: 02 October 2019 18:25
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Cc: Adrian Picton <adrian.picton at yahoo.co.uk>
Subject: Re: [BCAB] Connecting Google to Sonos

Hi Jackie,
I’ve had exactly the same problem with the Oops message connecting Sonos to IFTTT and with Alexa. I tried rebooting my router as suggested in a Sonos Community post to no avail. However I solved it with Alexa by using Alexa.amazon.co.uk instead of the Alexa app so if there’s a way of doing it on the web with Google Home I’d try that.
Adrian.


Sent from Yahoo Mail for iPhone


On Wednesday, October 2, 2019, 2:50 pm, Jackie Brown <jackieannbrown62 at gmail.com> wrote:

Ever since it became possible to add Google to the Sonos system, either by the speaker integration or from an actual Google device, I have never managed it.  I can connect Alexa and have no issues when she is the chosen service on the integrated speakers, or by using an Echo or Dot.

Following discussion on this list today, I decided to give it another go.
First of all, I tried adding the Google service on one of the integrated speakers, and got to the point where I tried to log into my Sonos account.
When I entered my Email and password credentials, I received the same message I've got before: 'Oops, we're having trouble connecting to Sonos at the moment.  Please try in a few minutes.  If you continue to have problems, contact Customer Care'.  I next went to my Google Home app, and found the Connect To Sonos button that Steve referred to.  It takes you to the Sonos log-in page where I got exactly the same message that I received when going through the Sonos app.

I then decided to contact Sonos Customer Care, and went through this with a lovely chap over the phone.  He asked me to send him a diagnostic report which came back fine with no issues.  He then suggested I reboot my router which I did.  I'm still getting the same message each time I try to log into the page in order to link up my Google Home.

Does anyone have any other suggestions, or have come across this issue?  As previously stated, I have no issue linking Alexa, but I've never been able to link Google either through the Sonos1 or using a Google Home device.
I've even tried using a different password but still get exactly the same message instead of the usual 'You've entered the wrong password, please try again' type message.

Thanks for any suggestions.

Kind regards,

Jackie Brown
Email: jackieannbrown62 at gmail.com



--
To find out more about BCAB and the benefits that membership can bring, please visit our website: https://www.bcab.org.uk/ Manage your subscription by logging in with your BCAB account details at : https://www.bcab.org.uk/user_mailman_register
Access the publicly searchable list archives at: https://lists.bcab.org.uk/pipermail/bcab/
To discuss matters relating to the mailing list, please email: moderator at bcab.org.uk.



--
To find out more about BCAB and the benefits that membership can bring, please visit our website: https://www.bcab.org.uk/ Manage your subscription by logging in with your BCAB account details at : https://www.bcab.org.uk/user_mailman_register
Access the publicly searchable list archives at: https://lists.bcab.org.uk/pipermail/bcab/
To discuss matters relating to the mailing list, please email: moderator at bcab.org.uk.


--
To find out more about BCAB and the benefits that membership can bring, please visit our website: https://www.bcab.org.uk/ Manage your subscription by logging in with your BCAB account details at : https://www.bcab.org.uk/user_mailman_register
Access the publicly searchable list archives at: https://lists.bcab.org.uk/pipermail/bcab/
To discuss matters relating to the mailing list, please email: moderator at bcab.org.uk.



-- 
To find out more about BCAB and the benefits that membership can bring, please visit our website: https://www.bcab.org.uk/
Manage your subscription by logging in with your BCAB account details at : https://www.bcab.org.uk/user_mailman_register
Access the publicly searchable list archives at: https://lists.bcab.org.uk/pipermail/bcab/
To discuss matters relating to the mailing list, please email: moderator at bcab.org.uk.




More information about the Bcab mailing list