[BCAB] Problems with Gmail folders in Apple mail on iPad and iPhone

Michael Cassidy mike.cassidy at ntlworld.com
Mon Oct 7 13:24:05 BST 2019

Hi Alex,

Are you using Imap or Pop3 protocol? Imap works much more efficiently at syncing across devices.



> On 7 Oct 2019, at 13:05, Alex Scott-Samuel <alexscottsamuel at gmail.com> wrote:
> I have just moved my default email to Gmail. I use an iPad and iPhone most of the time. Because I find the Gmail app user unfriendly, I have set Apple mail to act as the client for Gmail. However, even though my Gmail ‘labels‘ (i.e. folders / mailboxes) work okay in the Gmail app and also on my PC, the equivalent mailboxes in Apple mail have not filled up with messages properly. 
> So a label containing 500 messages in Gmail may only contain 100 messages when viewed through Apple mail. Is there a way I can ‘populate‘ the Gmail mailboxes when viewed through Apple mail? I’ve tried reinstalling Gmail within Apple mail but that didn’t do the job
> thanks, Alex
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