[BCAB] Natwest App on iphone

Phil Smalley phil.smalley at whitecane.plus.com
Mon Oct 7 17:24:08 BST 2019

Hi Paul,
Many thanks for reporting this.  I had noticed the difficulties you mention
but haven't bothered to report it.

-----Original Message-----
From: Paul Nugent via Bcab [mailto:bcab at lists.bcab.org.uk] 
Sent: 07 October 2019 10:58
To: 'BCAB Discussion List'
Cc: Paul Nugent
Subject: [BCAB] Natwest App on iphone


I thought I would just let you know that I have had some issues using the
Nat West App, when making a payment. The Payee isn't reading too well, and
the final confirmation now appears to be in a graphical format and so
completely unreadable by voice Over. I have contacted Nat West and they are
going to look into it. It appears that changes have been made recently, and
the person I spoke to seemed pretty switched on and helpful. I am hopeful
that this will be sorted out in the next few weeks.



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