[BCAB] Struggling to sign in to Santander

David Reynolds david at dkreynolds.plus.com
Thu Oct 17 16:30:17 BST 2019


Yes, I use the app too, and have no issue. May try logging in from my computer to see what's going on, but as Richard says abortive attempts to log in can result in being locked out,

David.

-----Original Message-----
From: Stephen Campbell <ipswimmer at hotmail.com> 
Sent: 17 October 2019 13:10
To: BCAB Discussion List <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Struggling to sign in to Santander

Hi Barry I hope you’re well. I use the Santander app on the iPhone for my online banking And there is no issue with it. If you’re having trouble with the website you might try downloading the app on your smart phone.

Sent from my iPhone

> On 17 Oct 2019, at 12:46 pm, Barry Hill <barry.hill3 at sky.com> wrote:
> 
> Hi all
> 
> 
> 
> Is anyone else struggling to sign in to Santander on-line banking?  
> I've tried Jaws 19 and the latest NVDA on Chrome.  There is a Quality 
> Survey alert that I can't get to and I think it is stopping Jaws and 
> NVDA from announcing the field for the passwords.  Even struggling 
> through regardless results in an error that isn't read out either.
> 
> 
> 
> Cheers
> 
> 
> 
> Barry
> 
> 
> 
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