[BCAB] Jaws 2020 beta crashing Outlook 365

David Reynolds david at dkreynolds.plus.com
Tue Oct 29 12:30:08 GMT 2019


Surely, the correct thing to do in these circumstances is to contact the
Beta testing supervisor?

David.

-----Original Message-----
From: Steve Nutt <steve at comproom.co.uk> 
Sent: 28 October 2019 08:46
To: 'BCAB Discussion List' <bcab at lists.bcab.org.uk>
Subject: Re: [BCAB] Jaws 2020 beta crashing Outlook 365

Hi David,

I don't have the 2020 beta yet, but can you reproduce this with JAWS 2019?
If no, then it is not a beta issue.  I can't reproduce it here.

All the best

Steve

-----Original Message-----
From: David Griffith <daj.griffith at gmail.com>
Sent: 27 October 2019 16:30
To: BCAB <bcab at lists.bcab.org.uk>
Subject: [BCAB] Jaws 2020 beta crashing Outlook 365

I am consistently  experiencing a Jaws 2020  beta crash in the following
circumstances.
1. Open Outlook 365 (Desktop version)
2. Focus on any message in the inbox.
3. Press control space to de-select the message.
4. Press application key to bring up the context menu.
5. Move down to sort by in the context menu and press enter.
6. On my system Jaws immediately crashes Outlook 365 but Jaws remains
running.
7. Repeating these steps with NVDA running opens the sort by dialogue and
options wit no issue with ability to rearrange the sort criteria of the
inbox satisfactorily so this appears a Jaws and not an Outlook issue.
Can anybody confirm this behaviour?
David Griffith

Sent from Mail for Windows 10

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